FŐNIX ELECTRIC's quality policy is structured around the following 3 main themes:
1. Precise, good work the first time,
2. A solid professional background and expertise,
3. Serving customers quickly.
The implementation of the quality policy is ensured by the standards, procedures and business processes in place.
The focus of the Ltd's activities is on providing quality service to the Clients. Therefore, the company aims to increase the number of satisfied Clients by constantly improving the quality of its activities, by satisfying the expressed and implied needs of its Clients to an ever higher level, by constantly monitoring their satisfaction, by giving priority to the handling of any complaints, and by building fair and honest relationships.
With proper preparation, we want to increase the economic efficiency and effectiveness of the Ltd.
In order to achieve this, we require the effective operation of a quality management system throughout the entire quality cycle, which therefore covers the quality of the raw materials purchased, the selection of suppliers, the control, preservation and quality of the product.
It is essential that we take responsibility for our products after their release, so that they encourage our Clients to buy again, rather than complain.
It is of paramount importance that we develop a culture of quality in our staff that will greatly help them to feel a sense of responsibility for producing quality work. In addition to professional training, we place emphasis on developing the intellectual background necessary to achieve our quality policy objectives and ambitions.